Alert volume goes up every year. Headcount does not. Every SOC leader knows the compromises that follow: a severity threshold set to what the team can reach, low-priority alerts sitting for days, a backlog that only ever gets resolved by mass-closing it.

AI agents are the obvious answer to a capacity problem, but teams are rightly still hesitant to let agents close cases. No team should expect to flip a switch and have agents start investigating alerts flawlessly.

The AI SOC Playbook is based on the experience of real enterprise teams implementing agentic workflows for SOC investigation, from initial set-up and tuning to agents closing the majority of cases on their own.